Business Informatics Analyst

Job Number 51513
Posted 12/15/2017
Account Acadia Hospital
Department Business Informatics
Location Acadia Hospital, ME 04402
Schedule Regular Full-time
Shift Day
Hours 8AM - 430PM
Job Details Job Summary:

Reporting to the Manager of Business Informatics, the Business Informatics Analyst for accurately and efficiently collecting clinical, operational, and regulatory data to formulate meaningful reports that support the Business Informatics and Quality departments. Responsible for designing, developing, testing, and maintaining multiple Microsoft Access databases, as well as enhancing existing databases related to finite and ongoing research and/or performance improvement projects. Responsible for developing user friendly reporting solutions to assist customers using the data to make informed business or clinical process decisions. Works closely with a variety of personnel, including data analysts, clinicians, and managers. Key to your success will be displaying superior customer service with end users coupled with strong technical, analytical, and problem solving skills.


· Perform quality assurance tasks as assigned, including peer reviewing quality reports, data, and performance improvement activities through chart abstraction and review.

· May create, test, and maintain various databases relating to data collected within a given project.

· Prepares and cleans accurate base level reports.

· Organizes large amounts of data and reports.

· Maintains data files in uniform way so that others can access files.

· Appropriately handles employees and patient questions regarding collection of data.

· Communicates status of assigned projects as directed on a regular basis.

· Assists in the preparation of baseline and quarterly reports.

· Assists in meeting and maintaining department goals and responsibilities.

· Attends project specific meetings.

· Actively participates at department meetings and communicates project specific updates.

· Actively reviews work flows in order to evaluate method of performing a task with the goal of increasing availability.

· Tracks, meets, and reports data submission deadlines as appropriate for work assignments.

· Train and coordinate cross training for staff on projects as assigned.

· Collects data discreetly and unobtrusively.

· Demonstrates the ability to learn to recognize problems that might adversely influence work products.

· Maintains project specific key indicator(s) with quality and accuracy.

· Follows abstraction guidelines and stays up to date with project requirements.

· Coordinates with abstractors to identify performance improvement opportunities and distribute information to key stakeholders.

· Maintains accurate and complete documentation for the projects responsible for. Supports, adapts readily to, and assists in facilitating organizational and departmental change.

· Remains current with knowledge of project(s) assigned.

· Continually explore ways of improving efficiency while maintaining high accuracy.


Associate's Degree Required in a major in business, or healthcare. Bachelor's Degree preferred, and 1-3 years of experience preferred. Working knowledge of PC computer systems and networks, relational database theory and design, and Visual Basic for Applications. Ability to utilize MS Office integration functions and possession of general troubleshooting skills are required. Working knowledge of second-party software such as Access Analyzer is a plus, as is medical terminology. Proven commitment to customer service; excellent oral and written communication, organizational and interpersonal skills; strong technical, analytical and problem solving skills with attention to reporting accuracy.

Physical Requirements:

Sedentary work requiring good manual dexterity for keyboarding. Work requires repetitive motions of wrists, hands and fingers. Must have correctable vision to work with a computer monitor, excellent hearing and listening skills to receive detailed information through oral communication. Extended periods of sitting, with option to stand, at computer. Some walking between departments or to meetings is involved. Ability to communicate in person and over the telephone, work independently and in team environments, work under pressure with precision and accuracy, and handle multiple projects simultaneously.

Work Environment:

Busy office environment, seated at a desk, with option to stand, for extended periods of time. Work involves computer and telephone.

Required Skills:

· Presentation Skills: The ability to communicate effectively with PC users of all ability levels, effectively present information and respond to questions, and explain technical concepts in layman's terms.

· Language Skills: The ability to read and interpret technical bulletins and software documentation, write technical manuals, data dictionaries, reports and procedures.

· Reasoning: The ability to analyze problems and collect data, establish facts and draw valid conclusions, understand and interpret sophisticated technical application concepts.

· Technical Skills: A good working knowledge of PC hardware and Microsoft Office products; an understanding of networking concepts and confidentiality/security issues.

· Communication Skills: Strong communication and interpersonal skills, good telephone personality; must like working with people and have the ability to ascertain user needs.

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.