Clinical Application Analyst - Intermediate

Job Number 52034
Posted 1/11/2018
Account EMHS
Department IS Application Svc. Admin.
Location EMHS - EMMC Campus, Bangor, ME 04401
Schedule Regular Full-time
Shift Day
Hours 8:30am-5:00pm

The Intermediate Analyst presents a professional image in conduct, attitude and attire and maintains a positive can-do attitude. This analyst is required to clearly communicate information through appropriate methods, read and interpret the most complex information, collaborate with teams across departments, write clearly and informatively, edit work for spelling and grammar, and listen well. This position regularly & consistently acts with the best interest of the organization, the patient, and the customer in mind.

This is a technical role that requires a thorough understanding of how applications integrate throughout the EMHS system. This individual is expected to function at a higher skill level than the Analyst and exercise direction and judgment under general supervision. This person conducts training and may contribute to projects or process within the department. Participates in the day to day maintenance of the Medical Imaging Informatics Systems and understands how those systems interrelate with other departmental systems applications. Works closely with the departmental Manager/Supervisor, users in all applicable areas, and vendors to maintain stable, functional, and progressive software applications. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, documents, and maintains those programs. Competent to work on most phases of applications systems analysis and programming activities, but requires instruction and guidance in other phases.

Given the function of Information Systems Applications, particularly in partnering with physicians and other hospitals in the region, a professional who can actively contribute to the overall system strategy and deliver first-rate IT service in a diverse, multi-entity environment is required. This role requires a detailed, hands on performer who is comfortable integrating the Millennium Applications for multiple hospitals and other healthcare entities, and the culture of EMHS requires the Intermediate Analyst to be visible and proactive in serving the individual entities. The ability to deliver value at the individual sites and to assess and understand their respective needs is critical.

Gathers and analyzes information skillfully, develops alternative solutions, works well in group problem-solving situations, and uses reason when dealing with emotional topics. As such, it expected that the candidate can speak clearly and persuasively in a variety of situations.

Manages competing demands in an environment with frequent changes, delays, or unexpected results and analyze implications of design concepts is critical.

Solves or escalates immediate problems in order to succeed on assigned projects and tasks.

Must be able to travel throughout the healthcare system with variable hours and complete other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS: Associates Degree and at least two (2) years of experience as an application analyst OR high school diploma/equivalent and at least five (5) years ofclinical applications experience.


Ability to interact effectively with clinicians, peers, management and vendors in a manner that represents EMHS positively.

Effective communication skills and attention to detail, with effective follow-through and commitment to excellence, as well as the ability to provide clear and accurate directions and able to train others.

Excellent organizational and interpersonal skills with experience of working under pressure with precision and accuracy.

Ability to cope with rapidly changing priorities and continual backlog of work.

Ability to read, analyze, and interpret the most complex documents. Ability to respond to the most sensitive inquiries and complaints. Ability to write reports, business correspondence, and develop procedural manuals. Ability to make effective and persuasive presentations.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret an extensive variety of instructions furnished in written, oral, diagram or schedule form.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A busy, often times dynamic work environment. Location - indoor, climate controlled, and office setting. Clean, well-light surroundings. May have extensive computer / phone use. Close proximity to co-workers.

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.