Chief Physician Executive

Job Number 54960
Posted 5/17/2018
Account EMHS
Department Office of the CEO
Location EMHS - Cianchette Building, Brewer, ME 04412
Schedule Regular Full-time
Shift Day
Hours 8:00am-4:30pm
Job Details Please do not apply via this site.Interested candidates are invited to apply at

Position Introduction

The following executive position overview for the Chief Physician Executive position is a compilation of information gleaned from the onsite visit, additional discussions, provided documents and published data. As you review this document, please keep in mind that the executive summary is not an all-inclusive, legal document, but rather, an executive overview of the definitive aspects of the Chief Physician Executive role that most impact this recruitment. You can locate additional information regarding Eastern Maine Healthcare Systems at

Eastern Maine Healthcare Systems

EMHS is a statewide network of health delivery services that offers equal access to high quality care, while developing and advancing the many efficiencies that come from working together. More than
90 percent of Maine's population is in the EMHS service area.

As a regional, economically and clinically integrated system of providers, EMHS first linked multiple, similar providers, such as hospitals in the northern two-thirds of Maine, so that efficiencies could be produced over a region to better weather the economic pressures being placed on healthcare providers nationwide. Second, the system linked different levels of care, such as home health and hospice, long- term care facilities, and physicians, so that a continuum of care could be developed that would provide all of our communities with equal access to high quality healthcare. A lot of hard work was completed through the years to bring EMHS to where it is today: an integrated health delivery system with a statewide footprint and more than 11,000 employees.

The arrival of M. Michelle Hood, FACHE, as president and CEO in April of 2006 signaled a period of rapid growth and maturity for EMHS. Michelle came to Maine from Billings, Montana, where she was president and CEO of the Sisters of Charity of Leavenworth Health System, Montana Region, as well as president and CEO of St. Vincent Healthcare. Her consistent vision for EMHS has been to improve access to quality healthcare for Maine people through innovative leadership and by collaborating with businesses and organizations in Maine and throughout New England.


EMHS Mission
EMHS partners with individuals and communities to improve health and well-being by providing
high quality, cost effective services.

EMHS Values
To accomplish its mission, EMHS will embrace these values:
? Passion
We demonstrate a passion for caring for others and the pursuit of service excellence in all that we do.

We are capable of extraordinary creativity and are willing to explore new ideas to achieve our healthcare mission.
? Integrity
We commit to the highest standards of behavior and doing the correct thing for the right reasons.
? Respect
We respect the dignity, worth, and rights of others.
? Accountability
We take a responsible and disciplined approach to achieving our priorities and responding to an ever-changing environment.
? Partnership
Working together in collaboration and teamwork is more powerful than working alone.

EMHS Pillars
Our pillars of excellence help guide our present and future successes:
? People
Goal: Attract, engage, and retain the talent needed to excel in the new healthcare model.
? Service
Goal: Ensure accessibility and a culture of safety, courtesy, and respect.
? Quality
Goal: Drive measurable excellence in areas of strategic importance.
? Finance
Goal: Assure sufficient financial resources under changing healthcare models.
? Growth
Goal: Achieve mission oriented, strategic growth.
? Community
Goal: Partner with community groups to improve population health for selected high risk conditions or geographies

In addition to these six pillars, EMHS is committing to new initiatives in community health, driven by data provided by our Community Health Needs Assessment. These initiatives include pursuing ideas relative to reducing obesity in our communities, preventing chronic disease, increasing access to healthcare, and decreasing substance abuse in Maine.

Position Specific Information and Qualifications

Reporting to the Eastern Maine Healthcare Systems (EMHS) Chief Executive Officer (CEO), the primary responsibilities for the Chief Physician Executive (CPE) will be a critical member of the senior executive team, medical staff and managed care team to provide quality and safe healthcare. Primarily, the CEP will oversee the direction and administration of all strategic, clinical and operations activities of the EMHS Medical Group (MG); direct the clinical quality optimization efforts of the enterprise; and actively participate in improving the value of the care provided through EMHS managed care, population health and organized clinical service lines. MG is the employed medical group of EMHS. The CPE is broadly charged with aligning the performance and culture, consistent with the defined interests of the providers and EMHS, and to assist physicians, providers and staff in fulfilling their responsibilities. The CPE is responsible for providing leadership, direction, and administration of medical management, as well as the integration, coordination and improvement of clinical care, patient safety and the patient experience for healthcare operations. This includes a mandate for a proactive work redesign model that acknowledges the need to provide efficient care with fewer providers, in recognition of current and expected future shortages of qualified personnel. This care will utilize a robust team structure and all technologies available. The CPE provides administrative oversight through a dyad model with partner executives for assigned areas, including: Medical Staff, Medical Group, Quality, Risk Management, Infection Prevention and Managed Care. The CPE reports directly to the CEO and serves as a member of senior management for designated healthcare operations, building and supporting effective collegial relationships with internal and external stakeholders, including Beacon Health, and ensuring optimal operating effectiveness and strategic positioning.
The CPE assists the medical staff and management in fulfilling their obligations to each other and their responsibilities to patients for the provision of quality care. The CPE works closely through a matrixed organizational structure with Chiefs of Staff, the Medical Staff Executive Committees, Senior Management, the Beacon Health CMO and other leaders, including department and committee chairs and medical directors. All Member Organization (MO) Senior Physician Executives (SPEs) report in an equal matrixed relationship to the CPE and the MO president. This person must be responsive to the concerns and needs of medical staff members and is expected to foster and contribute to a close and mutually beneficial relationship between the medical staff and management.
The CPE will work/partner with the MO SPEs to define quality initiatives and priorities and, where appropriate, standardize care to improve patient safety, quality and experience.
The CPE is ultimately responsible for the preparation and continual readiness of EMHS as it relates to the Joint Commission, the CMS standards and all other clinical accreditation programs.

KNOWLEDGE/EXPERIENCE: This physician should be board certified with at least five to ten years of experience in a clinical practice setting in addition to five years of senior leadership experience as a hospital or system Chief Physician Executive, Chief Medical Officer, or equivalent role. The successful candidate will be highly regarded as a physician leader, technically savvy, have excellent facilitation and relationship skills and possess knowledge of hospital finances. Prior experience with hospital regulatory compliance, quality improvement, managed care/health plan administration and process improvement is required.

Required Knowledge and Skills:
•Be a physician with clinical training who possesses exceptional leadership skills, including a faculty for conceptual thinking, peer motivation, problem solving, and initiative within a highly complex integrated delivery system
•Successful administrative experience with an integrated health plan
•Facilitate population health initiatives with documented history of superior performance results
•Strong history of achieving quality goals, metrics and, preferably, national recognition in the quality arena
•Demonstrate the ability to work in a fast paced environment utilizing tact, patience, and diplomacy
•Ability to work independently
•Previous work within a matrixed organizational structure demonstrating facility to leverage the dynamics of this structure
•Ability and skills to be an effective member of the administrative team
•Resolve conflict and be comfortable with conflict resolution and management
•Facilitate the development of trusting relationships and partnerships with physicians, payers, patients and co-workers
•Maintain a positive public image for EMHS by partnering/working with patients, employees, business contacts, vendors, and the community with a high level of courtesy and respect; serve as media/public spokesperson when designated by the EMHS CEO
•Communicate respectfully, openly, honestly and directly
•Promote an environment that facilitates innovation, creative solutions and empowerment
•Ensure that decisions involve those who do the work and those who are affected by the work
•Serve as coach, mentor and positive role model
•Hold self and other leaders accountable to the highest standards
•Have a good sense of humor

Leadership Goals:
•Become oriented to and familiar with EMHS, Medical Group, Regional Dyads, Medical Staff Departments and Committees, Quality initiatives, Medical Staff leadership, leadership team and strategic aims.
•Work with the independent medical staff members to help support their practice and meet and concerns identified on a timely basis.
•Conduct regular operational reviews with the Regional Dyads for accountability and performance improvement.
•Personally meet and develop strong professional relationships with all key member of the medical staff including all members of the Medical Executive Committees, Regional Medical Groups, Medical Directors and Chiefs, as well as formal and informal clinical leadership. From these meetings, develop a list of priorities from a medical staff perspective and review/discuss with CEO and leadership team to arrive at consensus.
•Work with CEO, Chief Operating Officer (COO), Chief Strategy Officer (CSO), Chiefs of Staff and Beacon Health CMO to develop strategies and mechanisms to strengthen clinical integration, quality and market share.
•Be comfortable with promptly addressing and resolving conflict and in addressing necessary interventions within the medical staff.
•Together with member organization leadership, develop an effective orientation program for new Department Chairs, Medical Directors and Executive Committee members.
•Assist with the implementation and maintenance of the electronic medical record.
•Evaluate the new physician orientation program, make any needed changes, and assure new physicians receive an effective orientation.
•Review provider scores on patient satisfaction surveys and implement processes for improvement in scores.
•Provide staff support, together with the COO, for the Board Quality Committee and ensure quality goals are met.
•Assess opportunities to standardize provider practice management and develop performance metrics to demonstrate EMHS commitment to practices which are physician-led and professionally managed.
•Work in a dyad relationship with the EMHS COO to advance/accelerate quality and operational improvement.
•Evaluate structure and processes associated with EMHS service line development and continuum of services within the context of population health effectiveness and provide input, along with senior leader colleagues, to advance these efforts.
•Encourage and mentor physician executives with EMHS; identify physician leadership succession planning needs; foster an environment of physician leaders working together.
•Become oriented to all entities and organizations which impact EMHS:
oAll facilities and clinics
oBeacon Health
oHome care and hospice services
oClinical affiliates
oAcademic partners

•Required: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)
oPreferred: Completed advanced coursework in administrative medicine/physician leadership and/or a Master's Degree in a business discipline
oThe CPE will be required to complete annual continuing education in physician leadership/administrative medicine and, if not already in possession, work towards obtaining an advanced business degree or equivalent.

•Board certification in their specialty with at least five years of clinical practice experience and demonstrated management experience
•Current state issued medical license, or ability to be licensed in Maine.

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.