Project Manager


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Job Number 56739
Posted 8/6/2018
Account Beacon Health
Department BUSINESS SERVICES - 45209
Location Wilson Street, ME 04412
Schedule Regular Full-time
Shift Day
Hours 8:00am-5:00om
Job Details JOB SUMMARY:

The Project Manager will lead assigned complex and often sensitive business and clinical projects for Beacon Health, LLC. The individual will be expected to quickly understand existing and new business processes, both internal and external, and identify feasible action plans for moving the strategies forward. The individual will ensure effective management of key stakeholder expectations, particularly ensuring successful engagement of the members/partners affected by the change and/or action. The primary focus, in collaboration with Beacon Health leadership, will be creating and supporting work plans that minimize disruption while successfully meeting expectations and deadlines. This position will work closely with Beacon Health's member/partner organizations to gain knowledge and trust which will assist in achieving the overall goals and strategies of Beacon Health.

PRIMARY RESPONSIBILITIES:

• Collaborate with Beacon Health Leadership team to initiate work plans and utilize best practices and process improvement to meet the business objectives of Beacon Health.

• Help drive process changes for the purpose of operational efficiencies.

• Ensure project/work-plan timelines and deliverables are met.

• Assist in leading complex and sensitive business and departmental projects to ensure successful outcome and delivery of benefits, within time, cost and quality.

• Gain acceptance and understanding of current processes/new business change.

• Communicate any identified resistance and performance gaps to leaders and assist in developing corrective action plans.

• Identify communication needs with internal and external stakeholders at all levels, and build relationships with them throughout the life cycle of the project. Manage complex, difficult or potentially contentious issues, successfully influencing and managing stakeholder expectations, including reconciling conflicting views with regards to a project's direction.

• Maintain effective relationships with relevant parties.

• Ability to work with multi-disciplinary groups internally and externally

• Maintain individual level of Project Management knowledge through periodic education and training specific to industry standard Project Management tools and methodologies.

• Prepares project status reports and keeps administration, clients, and others informed of project status and related issues.

• Develops and maintains historical documentation of previous project issues, resolutions, risks, accomplishments, resource consumption and task completion variances for purposes of planning/estimating future projects.

• Consults with Beacon Health leadership team and reviews project proposals to determine goals, timeframe, funding limitations, and procedures for accomplishing project work, staffing requirements and allotment of resources.

• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.

• Identify resistance and performance gaps, and work to develop and implement corrective actions.

• Create and enable reinforcement mechanisms and celebrations of success.



EDUCATION and EXPERIENCE:

• Bachelor's degree required and 5 years of related experience or the equivalent combination of education and experience is required. Master's degree in business or healthcare administration preferred.

• Must have knowledge of Database software; Project Management software; Workflow management software; Spreadsheet software and Word Processing software.

• Must have at least three year experience in project management in a health care system and has led multiple clinical projects.

KNOWLEDGE, SKILLS AND ABILITIES:

• Evidence of building relationships with and managing expectations of stakeholders at all levels and externally, to persuade on business benefits and gain acceptance to changes. Understands the clinical and business operations of inpatient services, ambulatory, and physician practices.

• Strong interpersonal skills with capability to design and lead meetings, interviews and workshops with a range of audiences across the organization and externally.

• Strong communication skills, with ability to translate complex, difficult or potentially contentious issues into clear options, appraisals and reports, tailored to the audience.

• Sound analytical and problem solving techniques with ability to prioritize problems and demonstrate resourcefulness in their resolution.

• Exceptional communication skills both written and verbal.

• Able to work effectively at all levels in an organization.

• Excellent active listening skills.

• Problem solving and root cause identification skills.

• Strong analytic and decision making abilities.

• Must be a team player and able to work with and through others.

• Ability to influence others and move toward a common vision or goal.

• Must be able to displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention

• Project Management qualified.

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.
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